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FAQ
What is the billing cycle?
For monthly subscriptions it begins on the day you subscribe and automatically renews on that date every 30 days. Annual subscriptions begin on the date you subscribe and automatically renewed on the same date 12 months later.
Do you offer discounted subscriptions?
Yes, when subscribing to any annual plan, you receive a two months free of service.
Will I be able to change my subscription in the future?
Yes, you may change your subscription at any time. No long term contracts.
What are the charges for text messages (SMS)?
Light to light medium users usually there aren’t any charges. Medium to heavy users will be charged a very small fee depending on usage.
Do you support multiple users and permissions for staff members?
Yes, Standard, Professional and Premium subscriptions include staff members, along with an option to designate different permission levels. Each staff member will receive their own login, and the account admin will be able to determine which business information to share with the team members.
Does the mobile app entail any extra charges?
The professional and premium plans include free mobile apps for both apple and android.
Do you offer any setup assistantance?
Of course – our team is here to help you get started. We offer weekly webinars, video tutorials, step-by-step guides and personal 1:1 set up sessions.
Can I cancel anytime?
Yes there are no long term contracts.
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