Webchat Feature
Make your website textable.
Your website is valuable real estate. Webchat puts it to work by capturing leads in the most convenient channel for your customers—text messaging.
Your website is valuable real estate. Webchat puts it to work by capturing leads in the most convenient channel for your customers—text messaging.
Give your customers their preferred way to communicate.
We live in a text message 1st world. Almost all of us prefer it. Give your customers a way to communicate with you by using our web chat feature.
Keep the conversation going.
You’re not tied to a live chat and neither are your customers, so your leads stay hot even after they leave your site.
Get detailed contact information
When the lead arrives from the webchat feature installed on your website you will have their name and phone number. This is handy information and gives you an opportunity to have a quality conversation with the lead from the beginning.
With our built-in AI learning, you will be able to automate simple tasks like answering questions, scheduling appointments, and more. When the conversation gets more technical take over and close that lead.
Use the default Webchat widget or make it your own with a customized button, avatar, greeting, and after-hours reminder.
Through our Google Analytics integrations, businesses can closely monitor their website visitors’ patterns and get detailed information on the best-performing pages on their websites.
Multiple Sites Transfers
Easily transfer conversations from one business location to another.
Webchat performance tracking
Track the webchat performance of your website using the conversions tab inside of Market Central Hub.
Auto-Responder Feature
You don’t have to be physically present to initiate conversations and capture leads. Market Central Hub’s Auto-responder feature will automatically capture leads and start conversations even when you are not available.
Smart answer responses
Automatically reply to FAQs at any time of the day or night.
Monitor Employees Performance
Employers can now monitor the performance of their employees. See their response times to customers, and what did they say. It’s good to know what’s going on in your company.