Market Central Hub Webchat: Capture Website Leads via Text Messaging

Make your website textable.
Your website is valuable real estate. Webchat puts it to work by capturing leads in the most convenient channel for your customers—text messaging.

Your website is valuable real estate. Webchat puts it to work by capturing leads in the most convenient channel for your customers—text messaging.






Give your customers their preferred way to communicate.
We live in a text message 1st world. Almost all of us prefer it. Give your customers a way to communicate with you by using our web chat feature.

Keep the conversation going.
You’re not tied to a live chat and neither are your customers, so your leads stay hot even after they leave your site.

Get detailed contact information
When the lead arrives from the webchat feature installed on your website you will have their name and phone number. This is handy information and gives you an opportunity to have a quality conversation with the lead from the beginning.


With our built-in AI learning, you will be able to automate simple tasks like answering questions, scheduling appointments, and more. When the conversation gets more technical take over and close that lead.

Use the default Webchat widget or make it your own with a customized button, avatar, greeting, and after-hours reminder.



Through our Google Analyticsintegrations, businesses can closely monitor their website visitors’ patterns and get detailed information on the best-performing pages on their websites.
Multiple Sites Transfers
Easily transfer conversations from one business location to another.
Webchat performance tracking
Track the webchat performance of your website using the conversions tab inside of Market Central Hub.
Auto-Responder Feature
You don’t have to be physically present to initiate conversations and capture leads. Market Central Hub’s Auto-responder feature will automaticallycapture leads and start conversations even when you are not available.
Smart answer responses
Automatically reply to FAQs at any time of the day or night.
Monitor Employees Performance
Employers can now monitor the performance of their employees. See their response times to customers, and what did they say. It’s good to know what’s going on in your company.
marketing, internet, lead generation, digital marketing, automation, customer, advertising, mobile app, sms, account, business, information, user, web, website, web chat, webchat
Webchat is a powerful tool for lead generation, allowing businesses to engage with potential customers in real-time. By providing instant responses to inquiries, companies can capture leads more effectively than traditional methods, ensuring that no opportunity is missed.
For instance, businesses using webchat have reported a significant increase in conversion rates, as the immediacy of communication fosters trust and encourages potential customers to take action. Additionally, the ability to automate responses for common queries ensures that leads are nurtured even outside of business hours.
Integrating webchat into your website is a straightforward process that can enhance user experience and drive engagement. Most platforms, including Market Central Hub, offer easy-to-follow instructions and customizable options to seamlessly incorporate the chat widget into your existing site design.
For example, users can choose from various integration methods, such as embedding code snippets or using plugins for popular content management systems. This flexibility allows businesses to maintain their brand identity while enhancing customer interaction through webchat.
Customer testimonials provide valuable insights into the effectiveness of webchat solutions. Many businesses have shared their success stories, highlighting how webchat has transformed their customer engagement and lead generation processes.
For instance, Danny M., a VP of Operations, noted how the tool helped him manage client interactions more efficiently, resulting in a quick turnaround from leads to customers. Such testimonials not only build credibility but also demonstrate the real-world impact of using webchat solutions.
Addressing common questions about webchat can help potential users understand its benefits and functionalities better. Frequently asked questions often cover topics such as setup, customization options, and best practices for maximizing engagement.
By providing clear answers to these inquiries, businesses can alleviate any concerns potential customers may have and encourage them to take the next step in using webchat. For example, many users wonder about the level of customization available, which can be tailored to match their branding and user experience goals.